Privacy policy

Summary

• The chats you export are written to files on your computer and kept in the extension's library in your browser. They are never sent to us or to anyone else.
• The extension makes three kinds of request: a license check that sends only your license key, a daily check of a signed status file on this site, and the checkout page when you choose to buy.
• The extension has no analytics and no error reporting.

What the extension does on your device

Your chats. When you start an export, the extension scrolls the WhatsApp Web chat you have open and reads the messages the page shows. It writes them to TXT, JSON, CSV, and HTML files that your browser saves on your computer, and keeps the messages in the extension's library, a database in your browser on this computer, so you can search them. It never reads WhatsApp Web's internal data stores, never sends messages, and never exports your contact list.

Media. On All tools, the extension saves the photos and files your browser session can reach into the same export. If you tick the separate approval box, it clicks a photo's or file's own download control during that export, so WhatsApp Web loads the file. The files come from WhatsApp Web's page in your browser and go into your export, not to us.

Locked archives. Locking encrypts the archive on your device. The passphrase is never stored or sent. Unlocking may leave unencrypted temporary copies in browser-managed storage, which the extension can't erase.

Extension settings. The extension keeps in your browser's extension storage: your license key and the last signed license answer; today's count of free exports that saved a file, with each counted export's id for two days; the last good status file; whether you accepted the first-run notice; and any paused queue. While a free export is saving, it also keeps the ids of that export's downloads, which the browser clears when it closes. Removing the extension deletes all of these, and its library.

Requests the extension makes

1. License check. Only if you activate a license key. The extension sends the key, and nothing else, to /license/verify on our license server, and keeps the signed answer for 24 hours. With no key stored, there is no license request.
2. Status file. At most once a day, the extension downloads status.json from this site, with no query, no cookies, and nothing about you. The file is a signed list of selectors versions to pause when WhatsApp Web changes. If it cannot be checked, export stays enabled, unless an earlier good copy already paused this selectors version; that pause stays until a newer signed file lifts it.
3. Checkout. Only when you choose Buy on the upgrade page. The extension opens our license server's checkout page in a tab, which hands you to Stripe's checkout.

Like any web request, these let the server see your IP address and browser. The license server uses the IP address in memory to limit request rates and does not store it in its database. Nothing else leaves your device. Chat content never does.

What we receive when you buy

Stripe processes your payment under its own privacy policy, and card details stay with Stripe. Stripe sends our license server your email address. The server keeps a license record: the license key, email address, payment provider, Stripe customer and subscription ids (for a lifetime purchase, the payment id instead of a subscription id), plan, status, period end, and dates. It emails you the key through Postmark, which receives your email address and the key to deliver it.

We use this only to deliver and check licenses, and to handle billing, refunds, and support. We do not sell it or use it for advertising.

Permissions the extension asks for

• storage: keep the extension settings listed above.
• downloads: save the export you started.
• Access to web.whatsapp.com: read the chat you open when you start an export. The extension runs on no other site.

Limited Use

The use of information received from the extension will adhere to the Chrome Web Store User Data Policy, including the Limited Use requirements. Chat content is used only to make the export you asked for, on your device. It is not sold, not used for advertising, not used to decide creditworthiness or for lending, and not read by people. The license key is used only to check your license.

Retention

Your exports and library stay on your device until you delete them. The license server replaces a buyer's email address 24 months after the license ends. The rest of the license record stays on the server.

Your choices

Remove the license key on the upgrade page to stop license checks from that browser. Delete entries from the library, or remove the extension to delete the library and settings. To see or delete your license record, email SUPPORT-EMAIL-PLACEHOLDER. Depending on where you live, you may have the right to access, correct, delete, or get a copy of your personal data; email us to ask.

Changes

We update this page and its effective date when this policy changes.

Contact

Email SUPPORT-EMAIL-PLACEHOLDER.